1. Who We Are

The Dial Log is an AI-guided phone-based educational service delivering structured tutorials in quantum mechanics and philosophical interpretation.

For the purposes of data protection law, the data controller is:

AI Dev Solutions
Email: support@devsolutions.ai

2. What Information We Collect

We collect the following categories of personal data:

a) Identity and Contact Data

• Full name

• Email address

• Phone number

b) Account and Course Data

• Course progress

• Session scheduling data

• Homework submissions

• Assessment results

• Session summaries

c) Communication Data

• Call transcripts

• Notes generated during sessions

• Email correspondence

d) Technical Data

• Basic analytics data (if applicable)

e) Payment Data

Payments are processed securely via Stripe.
We do not store full card details.

3. How We Use Your Data

We process your data to:

• Deliver scheduled tutorial calls

• Provide transcripts and notes

• Track course progress

• Grade assessments

• Issue certificates of completion

• Provide customer support

• Improve the service

We do not sell your personal data.

4. Legal Basis for Processing (UK GDPR)

We rely on:

• Contractual necessity (to deliver the course you purchased)

• Legitimate interest (service improvement and fraud prevention)

• Consent (where applicable, e.g. marketing emails)

  
  

5. Call Recordings and Transcripts

Calls may be recorded or transcribed for:

• Course continuity

• Quality assurance

• Assessment grading

By enrolling in the course, you consent to this processing.

6. Data Storage and Security

Your data is stored using secure cloud infrastructure.

We implement reasonable technical and organisational measures to protect personal data from:

• Unauthorised access

• Loss

• Alteration

• Disclosure

7. Data Retention

We retain personal data:

• For the duration of your course

• For a reasonable period afterward for record-keeping

• As required for legal or tax obligations

You may request deletion of your data, subject to legal requirements.

8. Third-Party Services

We use trusted third-party providers to operate the service, including:

• Stripe (payment processing)

• Telephony providers (e.g. Twilio, Retell)

• Email service providers

• Cloud hosting providers

These providers process data on our behalf under appropriate safeguards.

9. International Transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

To exercise these rights, contact: support@devsolutions.ai

11. Marketing Communications

We will only send marketing communications if you have opted in.
You may unsubscribe at any time.

12. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be published on our website.